Whether it takes a few hours or an entire day, we recommend that pipeline control room managers sit down at the end of 2019 or beginning of 2020 to evaluate your control room management goals for the new year. Why…

One of the most important aspects of the PHMSA Control Room Management Rule (CRM Rule) is following shift handover (SHO) requirements. Shift handover is a critical area of control room management to ensure safe pipeline operations. Operators that take steps…

Pipeline control room managers know their control room and know their personnel. To reach the next level of insight, though, control room managers need access to quality workload data. One of the most effective uses of workload data is determining…

One of the most important safety aspects of control room management is performing accurate point-to-point (P2P) verification between the control room and the field. P2P verification is also important from a compliance standpoint because of the scrutiny during a PHMSA…

Pipeline operators and control room managers need to take time to assess the impact of the new PHMSA final pipeline safety rules on control room workload. You may be tempted to immediately hire more controllers to prepare for the impact…

American businesses across every industry are faced with the challenge of an aging workforce and how to transfer knowledge, experience, and skills to the next generation. Pipeliners are no different. Many controllers and control room managers have been in the…

During your review of the workload in the control room, you may encounter data that indicates a gap in controller vigilance. Perhaps a controller’s response to alarms is not aligned with policies and procedures or the response to abnormal operating…

At some point in your career as a control room manager or supervisor, you may have walked into a control room and found it difficult to create, maintain, and locate compliance records. And, of course, the audit did not go…

Liquefied natural gas (LNG) is increasingly valuable in today’s global oil and gas market. Many LNG operators are challenged with the operating and regulatory compliance issues associated with the pipeline supplying natural gas to their facilities. The issue for many…

Control room managers in small to medium-sized pipeline operations have enough on their plate trying to support safe and compliant operations. Then, you attend a conference or hear a message about the progress made by other control rooms as they…