Control Room Management

The Five Changes in API RP 1168 (3rd Edition) Every Control Room Manager Should Review

API RP 1168 wasn’t rewritten so much as clarified, and that distinction is worth keeping in mind as you read it. Published in May 2026, the Third Edition of API RP 1168, Pipeline Control Room Management, doesn’t introduce a new philosophy of control room management. The Control Room Management rule itself, 49 CFR 195.446 and […]

The Five Changes in API RP 1168 (3rd Edition) Every Control Room Manager Should Review Read More »

Operationalizing CRM Compliance: A PDCA Approach to Program Resilience

In our previous posts, PHMSA Control Room Management Enforcement in 2025: An Overview and PHMSA Control Room Management Enforcement in 2025: Insights from the Case Notes, we examined both the scale and substance of Control Room Management (CRM) enforcement activity in 2025. The first article established the numerical baseline: 15 CRM-related enforcement cases and 94

Operationalizing CRM Compliance: A PDCA Approach to Program Resilience Read More »

The Risks Between Departments: Why Organizational Alignment Matters in Pipeline Operations

At the 2026 API Pipeline Conference & Expo, EnerSys President & CEO Russel Treat presented a session exploring the growing complexity of pipeline operations and the role organizational alignment plays in supporting safety, compliance, and operational excellence. One of the key themes that emerged from the discussion was that many operational challenges do not originate

The Risks Between Departments: Why Organizational Alignment Matters in Pipeline Operations Read More »

Standardization Across Multiple Control Rooms: Building Consistency Without Losing Flexibility

As pipeline operations continue to evolve, many operators are managing increasingly complex operational environments. Growth through acquisition, geographic expansion, and organizational change has resulted in control room operations that often span multiple regions, systems, and operating cultures. At the same time, expectations around operational performance, regulatory readiness, and organizational visibility continue to increase. At the

Standardization Across Multiple Control Rooms: Building Consistency Without Losing Flexibility Read More »

PHMSA Control Room Management Enforcement in 2025: Insights from the Case Notes

In our previous post, PHMSA Control Room Management Enforcement in 2025: An Overview, we examined the volume and distribution of Control Room Management (CRM) enforcement actions opened in 2025. That first article established the numerical baseline: 15 CRM-related enforcement cases and 94 element-level findings under §192.631 and §195.446. This second article moves from numbers to

PHMSA Control Room Management Enforcement in 2025: Insights from the Case Notes Read More »

PHMSA Control Room Management Enforcement in 2025: An Overview

Each year, enforcement actions issued by PHMSA provide a practical view into how control room requirements are evaluated across the industry. While individual cases reflect specific operational circumstances, reviewing enforcement data in aggregate helps clarify where regulatory attention has been focused and how control room programs are assessed in practice. This blog takes a numbers-driven

PHMSA Control Room Management Enforcement in 2025: An Overview Read More »

Our 2026 Year-End Letter: CRM Suite

Reflecting on Progress, Partnership, and the Advancement of Control Room Excellence As we look back on another impactful year in pipeline operations, we are reminded of how essential collaboration is to continuous improvement. The CRM Suite is built to support safe, compliant, and high-performing control rooms—and in 2025, we had the privilege of partnering with

Our 2026 Year-End Letter: CRM Suite Read More »

From Silos to Systems: Building a Smarter Pipeline Operation

Pipeline operations are inherently complex. Every day, operators manage a vast network of assets, teams, and data—each with its own systems, workflows, and priorities. Yet, despite technological advancements, many organizations still struggle with one of the most persistent challenges in modern operations: the silo effect. Silos—whether in data, departments, or technology—create gaps in visibility and

From Silos to Systems: Building a Smarter Pipeline Operation Read More »

Building a Culture of Natural Compliance

For many pipeline operators, compliance in the control room has historically meant scrambling to prepare for audits — locating records, checking procedures, and hoping that documentation holds up under regulatory review. Too often, this effort comes at the cost of time, resources, and morale. But there is a better way forward: Natural Compliance. Rather than

Building a Culture of Natural Compliance Read More »

Bridging the Gap Between the Pipeline Control Room and Field Operations

One of the greatest challenges pipeline operators face is maintaining a clear and reliable connection between the control room and the field. Controllers depend on field personnel to validate alarms, investigate abnormal conditions, and carry out critical tasks that support safe operations. Yet historically, the relationship between these groups has been hampered by silos, inefficiencies,

Bridging the Gap Between the Pipeline Control Room and Field Operations Read More »