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Achieve Natural Compliance Through CRM Suite Software Tools

The POEMS™ CRM Suite (Control Room Management Suite) is a cost-effective, off-the-shelf, integrated set of pipeline control room software tools. CRM Suite is deployable in standard IT environments — with standard tools for integration and reporting — that enable operators to support PHMSA compliant control room operations as required by 49 CFR 192.631 and 195.446.

The modules in the CRM Suite provide the tools and documents for logging shift notes, creating abnormal operating condition reports (AOC’s), compliance reports and logs, alarm rationalization and analysis per ISA 18.2, point to point verification, hours of service/controller scheduling, console workload management, and more. Together, these modules form a holistic solution that improves operational effectiveness and supports Natural Compliance to optimize continuous improvement and make the audit experience as easy as possible.

Learn more about CRM Suite enhancements included in the POEMS 3.3 software release.

Software to Achieve Natural Compliance

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  • Logbook and AOC Management
  • Shift Handover (API RP 1168)
  • Unified Compliance Recordkeeping
  • Assigned Reading
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  • Risk Based Rationalization
  • Configuration and Activation KPIs
  • Bad Actor Analysis
  • Interactive Reporting
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  • Ongoing Workload Data Analysis
  • Identify Workload Trends and Staffing Needs
  • Customizable Control Room Scheduling
  • Identify, Mitigate & Document HOS Deviations
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  • Point to Point Verification
  • Test Alarm Limits
  • Configure Assets Consistently
  • Ensure Proper Documentation
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  • Connect Control Room and Field Ops
  • Initiate Call Outs
  • Track Corrective Action
  • Improve MOC Communication
Intuitive tools and workflows make for quick adoption.documentation icon
Promotes confidence that CRM Rule and Best Practices are practices icon
Reduce documentation management time.reduce time icon

Benefits of

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Increases each controller’s situational awareness. awareness icon
Ensure that information for the PHMSA CRM audit is readily available. audit icon
Manage controller scheduling and console workload. control schedule icon